Running A Startup Isn’t Easy, Working At One Isn’t Either


It has been 9.5 years since I left Germany for China to help start Skylab Mobilesystems Limited. One year after I co-founded S4BB Limited and subsequently other ventures like TreeCrunch Limited, Slate Takes Limited, Sky Drone and most recently Toshi. Since moving from Kunming (Yunnan, China) to Hong Kong I have been involved in the local startup community by as much as I can just make time for it.

Last week for example I was filling in at Web Wednesday as it seems there were not enough mobile app developers who had signed up for the 6th edition of their famous Battle of the Apps. That night was a great experience with a rather small, yet interesting crowd I was happy to talk to before and after my stage appearance.

Some younger folks I talked to are thinking about starting their own project – I believe they were recent university graduates. Having the courage to launch your company in Hong Kong – especially when you are a Hong Kong-local – is a huge thing in my eyes. While in the west (and with “west” I mainly mean North America) the startup culture is being is embraced, it’s somewhat glorious and something to strive to. Here in Asia it is widely being avoided by young folks, though. There is a lot of tradition in play and a lot more of of parental control. As opposed to Europe, in Asia parents still have a lot to say when their fresh uni graduate kids look for their first job. Often the parents have paid hefty tuition for their kid’s education and therefore, they demand them to get a “proper” job at a large firm like a bank or an international conglomerate. That doesn’t event stop at folks who want to start a business themselves, it is going as far as getting the right job right after uni. In fact, I heard from some startups who did actually create a “care package” for a job applicant’s parents to show them how it is like to work at a startup.

When we started off initially, we did not take any external funding nor did we have any ‘family support’. In 2005 we just thought there might be a market for software running on mobile devices. Now those are commonly referred to as Apps. Even after almost a decade working in this field, having made many mistakes, paid for them monetarily and with time, still making mistakes (but keep learning from them); I still feel very much like running a startup. Or in matter of fact multiple startups.

Now running a startup isn’t an easy task. Sometimes, I meet people who want to start up themselves, but they don’t realize how hard it can be. Especially when you are coming from a “stable” job environment – I could actually elaborate for hours on the interpretation of ‘stable’ in this sense, but that’s for another day. So coming from a “stable” job and starting your own company is a tough step. First and foremost, your usual monthly salary just disappears over night. You will not have any (significant) income for months and or even years. You are not gonna have free weekends, regular 9-to-5 working hours or even proper vacations. While most people actually know that, expect it and prepare for the monetary part of it in terms of financial projections and goals; I believe a lot of people significantly underestimate the psychological changes that come with it. It’s surely not for everyone.

Working at a startup comes with many freedoms and sometimes even perks (like soft drinks, snacks and cool people that we are working with). Over these past years we have had 29 people who worked with us and left on their own will – at S4BB Limited alone. As a matter of fact, I was just thinking about that today and it motivated me to write this post. In the age group of 25 to 40 year olds the average time an employee is with the same company is probably something like 2 years in Hong Kong. I don’t have any hard number on this, but this is what we have seen here and it is also what I know from other local companies. Compared to Germany’s employees who stay 11 years on average with the same company, Hong Kong has quite some turnover. To be honest, the labor market is much more competitive here allowing folks to change jobs easily. Plus, head hunters (some of which are close friends) are very talented and motivated to place the right person at the right company. I also have to say that people don’t quit jobs, they usually fire quit their managers. I didn’t just think of that, it’s commonly known and I do agree to that.

Being one of those “managers” myself who has been fired by quite a number of employees, I have to admit that every single time I get fired, I feel devastated for at least a couple of days – depending on how close we were or at least I thought we were. I believe one of the main differences between working in a large corporation and in a startup is about processes and projects. In large corporations you usually have a bigger project that lasts for a couple of months or a duty that is rather constant or something similar. Startups are small, very small, that means they don’t have any manpower to waste at any given time during the day. This also results in many tasks and duties being shifted around on very short notice. To someone coming from a large corporation and now working at a startup that can be frustrating as one might not be able to see the bigger picture with constantly changing tasks or it can be motivating and even challenging. You just have to be the right person for it. Whether you run the show or you help run it.

The only big advantage startups have over established companies is speed:

  • Speed in developing and launching new products and services.
  • Speed in reacting to changes in the business environment.
  • Speed in decision processes that are necessary to be made quickly.
  • Speed in experimenting, failing and succeeding.

At my uni graduation ceremony the rector was holding a speech and I only remember one thing he said that: “In this new world not the big fish eat the small ones. The quick fish eat the slow ones.” You could also say it the Bruce Lee way: “Be water, my friend.

We never stop learning and should always be prepared for change – every day – and then embrace it.

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Traveling the Silicon-Valley-Style Tech Startup Road

Though, I don’t find much time to write articles these days, I believe I should write down my experiences as long as I still remember them properly. My fellow regular readers might have noticed a slight change in logos on the right sidebar which now sports the TreeCrunch logo; a company I co-founded a couple of months ago. In a nutshell, TreeCrunch is a social, viral, open-ended customer engagement platform with an incredible potential to influence companies and society.

From the beginning, we wanted to form a company that accomplishes four major goals:

  1. Build a successful tech company with global reach based out of Hong Kong.
  2. Help companies understand their social media audience and improve their business.
  3. Create a workplace where coders are kings and everyone loves to come to work.
  4. Expand as quickly as possible by raising funds internally and externally.

Building a tech company in Hong Kong is not easy. Yes, infrastructure is incredibly good — super fast non-firewalled Internet connection (that’s actually all a hacker needs), according to OECD most economic freedom, considerably low tax rates, access to all kinds of conveniences in life, a very good life style and any kind of beer your can imagine (important for us Germans) over one hundred “AAA” rated beaches. Yet, there are disadvantages and obstacles to overcome: recruiting of the best programmers available (remember, we are in competition with banks, hedge funds and property companies that are loaded with cash), high cost of lodging, cultural differences (to most uni grads is not as “cool” to work at a startup as it is silicon valley for example).

Helping companies understanding their social media audience is not the big problem. Our technology is superior, our prototypes are working, our first clients have committed to enjoy our services and work with us; growing with us.

Creating a great workplace for hackers is also the easier part for us. Over the past years we have been gathering a lot of information about how to make a programmer’s life fulfilling and fun. It can be quite boring when you are cramped in a 2 sqm area behind a tiny desk right next to the guy who showers once a week. Let’s start with small things like free soft drinks and snacks, free Friday lunches, air hockey tables, going over to purposely not enforcing too harsh deadlines (taking off pressure) and ending up in private rooms for each developer with two 23 inch (or bigger) monitors and the fastest desktop computers money buy. It is a very “not typical HK style” workplace and it is obviously not the right place for everyone. We believe the ones who like to work without too much supervision, but a lot of responsibility and creative ownership – those will change the world and they will change other people’s worlds.

Expanding as quickly as we can is not easy either. With S4BB, Skylab and Slate Takes (the other logos on the right) we have always pursued the way of self-sustaining growth without external funding. So for years now, our strategy has been exclusively: get profitable first; then spend money. That came with a lot advantages like not being in debt, having complete control over the direction the company and its products need to go. For example, a couple of years back we decided not to do any contractual mobile development work with S4BB and Skylab which obviously had a negative effect on cashflow in the short term. We decided to spend our time (==money) to build our own products that became assets of our business and have helped us a lot over the long term to create sustainable constant income to fund the creation of an awesome hacker workplace. On top of that, I don’t like to bring someone else’s dream to life.

With TreeCrunch on the other hand, we are going down the typical “Silicon-Valley-Style Tech Startup Road” with a slight twist. We are three co-founders that invested their own money, have a unique vision, developed superior technology, come with over 30 years of combined industry experience and (most importantly) we have run companies before; without going bankrupt. Even though we had enough ‘internal’ funding that we wouldn’t need to raise more, we are still doing it. Everyone knows this, but sometimes it has to be spoken out loud: “You got to raise money when you don’t need it.” That is one of the reasons why we are about to close our first pre-seed funding round raising our cash reserves by about 50%. Furthermore, TreeCrunch just got awarded the Cyberport Creative Micro Fund which comes with a grant of HK$100k.

With TreeCrunch we joined several programs so far, these are two:

Fund raising in Hong Kong is an interesting challenge. There are plenty of semi-governmental funds (like CCMF), fully covered government schemes as well as private companies (like Microsoft) with their programs. These are great opportunities which we will look and enter into when it makes sense. There are also a lot of wealthy people and families around who made a fortune with properties, stocks and other businesses. The usual way of investing their wealth is not related with startups – and the sub-group of tech-related startups is even further away from that.

For example, you won’t believe how incredibly hard it seems to be to set up a simple thing like a “shareholder’s agreement”. In the U.S. there are templates for this, you can go to almost any lawyer in the bay area and you will get a template for a couple of bucks or shares. For those who don’t know: Hong Kong’s economy is built on two major pillars: the property and the stock market. Other major factors of Hong Kong’s economy include the financial industry, import/export and tourism/retail. Then, for quite a while there is not much coming along the list of important industries and at the further end of it some creative industries like movie production, media or IT are popping up. Hong Kong is an incredible place for business and life – yet it surprises me again and again that there are not that many companies actually creating assets like intellectual property for example. We want to create a successful tech company with global reach and along the way help transforming Hong Kong into a more diversified economy and create long-term highly qualified jobs.

We know that our biggest assets are our co-workers and we hire only the best we can find. This is where we put our money and it will help us fulfill our dreams and help our customers to solve their problems.

More information about TreeCrunch Limited: www.treecrunch.com

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How long do you need to get to your office?


Hong Kong is a nice place with lots of offices and most of those are cramped up on Hong Kong Island, often around the Central area. Therefore, a lot of people are rushing onto HK Island day after day, from the outlying islands, Kowloon the dark side or some even from Macau or China Mainland.

As we recently moved office, I finally got my direct sea harbour view and (coincidentally) got the office closer to my apartment. 🙂 For some reason, I woke up 5:45 this morning and could not go back to sleep again. I guess my usual sleeping pattern of around 7 hours worked last night too as I went to bed quite early. It was quite a weird feeling to walk through the streets of HK with barely any people out there. I passed may be 100 people on my walk and that is a crazy low number for a walk of a little less than 1 km. I even stopped by an ATM to get some cash and then continued walking.

At fluffy 24ºC and 57% humidity it took me pretty much exactly 8 minutes and 45 seconds door to door from home to the office (including the ATM stop).

How long do you need to get to work?

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Creativity with Colored Pencils at Work

I felt a bit like back in Kindergarten where I was encouraged to draw lots of funny pictures with pencils and crayons. (Yes, socialist Eastern Germany had colored pencils too!) Today I could really leverage from those years of experience and bring in all my creativity to colorize some squares on a sheet of paper. One of the most important questions these days had to be answered: What color pattern will the new office floor have? Nearly everyone participated and a couple of minutes later we had some funky sketches flying around:

Yes, at a workplace where nearly everything is done digitally there is still space for some ‘offline’ work.

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Kozen Reloaded


It feels like Koz is back writing some more articles these days. Indeed, I got a little motivation back for doing so. I don’t know why, but it just happened that I felt I had to express myself again.

Let me take a second here and apologize for switching to English rather than my mother tongue German. I believe my non-German speaking audience is growing every day! 🙂 For everyone who still prefers to read my useless 2 cents in German please find a German flag and link below the article title.

To be honest, I am actually extremely busy these days. A lot happened in the three months that passed this year already. I was traveling a lot which is quite unusual for me: New Year’s Eve party in BL City, BlackBerry Developer Conference in Bali, Mobile World Congress in Barcelona incl. one week Spain holiday, one week Koh Samui / Thailand holiday including severe floods – kind of an adventure holiday.

Business wise, I get asked a lot: “How is it going?” Well, I can say that these are currently very exciting days, weeks, months. Being in the mobile application business for more than six years (way before a word like “app” had been invented) has proven to be a slight advantage over our competitors. Of course, we weren’t the first ones and there is new competition popping up every day. Copy cats here — spammers there — serious competitors around the corner — let’s just say it is challenging, yet rewarding. A lot changed, a lot more is about to change, but one thing is still exactly the same it was six years ago: Even after tens of thousands of reviews and comments we received for our products it still feels good when people just love what we do. Despite all the other stuff that comes with it, that’s what it is about for me.

Well, seems the “writing-flash” hit me today. Still, I won’t promise to update kozen’s blog more regularly. The day has just 24 hours polyphasic sleep didn’t work for me so I have to make the best out of the 16 hours I have of each day. A lot more travels, parties, weddings, may be new boating adventures are coming up and I will see what else I can share. Right here, publicly on my server with my very own privacy controls. You won’t get this on Facebook 🙂

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